Our Experience

Royalty payments or licensing fees from the licensing of intellectual property or a franchise can be a significant source of revenue for a business. Royalties are paid across a wide range of industries, from life sciences and manufacturing, to music and entertainment, to franchised businesses. It is important the owner of a license or franchise have within its power the ability to monitor such payments to ensure they are made in full and on an agreed upon schedule. A royalty examination is the tool which gives them this power. 

As an independent auditor of royalty reports, Gray, Gray & Gray gives you the power to protect your revenue by helping to ensure full payment is being made by licensees and franchisees. We provide a detailed calculation of the amount of the revenue the licensee has generated, and the portion they are obligated to pay to the licensor in the form of a royalty, as well as tracing the history of royalty payments.

The benefits of hiring Gray, Gray & Gray to conduct a royalty examination are many:

  • Identifying underreported revenue, which can sometimes exceed the cost of performing the examination
  • Identifying and resolving issues before they become material, improving and strengthening relationships
  • Increasing the value of the license or franchise through enhanced compliance
  • Realizing non-monetary benefits, such as brand protection and business intelligence

Not all licensees keep up to date with their royalty and licensing payments, and others may pay a lower amount than required by their agreement. A 2006 Intellectual Property Law Society report found that 80-90% of licensees reported royalties incorrectly, with underpayments ranging from 10-25%.

Which makes a royalty examination an important tool to protect the income stream from licensed property and franchise rights. A royalty examination gives the licensor the opportunity to inspect the records and accounts of a licensee to determine whether or not they are paying the correct amount in fees. As such, a royalty examination is an important financial control that protects the interests of both licensor and licensee, or franchisor and franchises.

The situations in which a licensor may wish to conduct a royalty audit can vary, as do the events that trigger an audit. For example, if a licensee’s sales are growing robustly, but royalty payments remain flat, this might be a cause for concern. A royalty audit can uncover the reason for the unexpected gap. Another trigger may be expansion into a new market by a licensee without a concurrent increase in royalty payments. Consistently late royalty payments may also be a sign of trouble.

Many licensing agreements include a provision that give the licensor an explicit or implied right to determine if royalties are being paid properly. The agreement may also include a provision that stipulates that, if a royalty audit uncovers a certain level of underreporting or underpayment, the licensee must pay the audit fee.

It is often in the best interest of the licensor to conduct a royalty audit on a regular basis. While a degree of trust must exist between licensor and licensee, the option of a royalty audit serves to keep everybody honest. Many licensees have an established program to ensure that every licensee, regardless of its royalty history, undergoes a periodic examination of their royalty report. Others include criteria in their license agreements stating that a royalty report that varies significantly from expectations will trigger an audit. Still other licensors only conduct royalty examinations when they spot royalty payment trends that are unexpected, or when they notice possible discrepancies in royalty reporting.

Licensors who perform royalty audits only when a discrepancy occurs take a big risk. Without the benefit of a history of periodic royalty examinations they cannot be sure if the royalties have ever been calculated in accordance with the license agreement.

We recommend an audit be done at least every two years in order to make sure licensing agreements are being met and royalty requirements fulfilled. It also puts the licensee on notice that their books will be closely examined, which may help deter any attempt to underreport sale in order to reduce payments.

A good auditor knows that every royalty examination is unique. The figures conveyed in a royalty report may have been influenced by a number of factors, from special clauses in a license agreement, to current economic conditions in the licensee’s market. Examination procedures should be designed and agreed upon in advance, and the fieldwork phase should identify and quantify special circumstances that may have an effect on the report.

Findings of the royalty audit should be assembled quickly, and any discrepancies identified and quantified in detail. We have seen royalty audits that resulted in the need for additional payments from a licensee who understated royalties owed, but also refunds made by the licensor when it is found that a licensee has overstated their obligation. The key thing is to resolve the situation promptly so the relationship may move forward.

While you may be tempted to rely on your own accounting staff to conduct a royalty audit, that may lead to the perception that the results will be biased. Remember that, after the audit the relationship between licensor and licensee will continue, so a level of trust must be maintained.

That is why an independent outside auditor is the preferred method to reassure both licensor and licensee that accurate and objective results will be obtained. An audit firm with the right experience will know what to look for in a license agreement and will be quick to identify and quantify variances and discrepancies in the royalty reports. The third-party objectivity that an independent auditor brings can reduce the level of stress surrounding the royalty audit, which results in the process becoming more consultative than confrontational.

Our Services

Because there are nuances in every license or franchise agreement and in the day-to-day relationship between parties, our approach to each royalty examination is different. We develop examination procedures that are specific to each royalty examination in advance and then refine those examination procedures during the fieldwork phase of the engagement to address the nuances of the operating environment.

We invest a significant amount of effort before arriving at the licensee or franchisee location in order to gain an understanding of the agreement, the industry, the economic climate in which the business is operating and in reviewing the royalty history.

Generally, the licensee or franchisee is given advance notice that their royalty reports will be examined, and they are provided with a listing of information and documents that our auditor will need during the examination. The more prepared management is when we arrive, the less stressful the royalty examination will be.

At the completion of our royalty examination, we prepare a detailed report on our findings, paying special attention to any “red flags” and trends such as repeated underpayment of fees, overstatement of royalties paid, or discrepancies in the amounts reported and those actually paid. This report includes recommendations on ways to resolve any issues that are identified.

As one of the premier advisory and accounting firms in the U.S., Gray, Gray & Gray has the in-depth knowledge of license and franchise agreements and operations, as well as accounting systems, to ensure a thorough and complete examination of the royalty report. Both sides of the table are thus assured of the accuracy and validity of our findings. Our professional objectivity and understanding of licensing and franchise relationships can help both parties approach the royalty examination process with an elevated level of trust.

Royalty payments are an integral part of franchise agreements. Royalties allow the franchisor to support the entire organization, including branding, marketing and business services that are provided on an ongoing basis to franchisees.

For franchisees, royalty fees can represent a significant financial commitment. Writing a monthly royalty check is not always easy, especially when the benefits of the investment are not immediately apparent. The temptation to “fudge the numbers” and underpay the royalty lurks.

That is why it is essential for a franchisor to “trust, but verify” royalty payments through a royalty examination.

The royalty examination process falls under the “right to audit” provision in most franchise agreements, and is there to ensure that the royalties due under the franchise agreement are being calculated correctly, and are being remitted to the franchisor in a timely manner. A royalty examination accomplishes this by taking an in-depth look at a franchisee’s royalty report to ensure that actual royalty payments match up with expected amounts.

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