Meet Our Customer Success Manager
Sarah Hayes, MFA
Meet Our Customer Success Manager
Sarah Hayes, MFA
Overview
Sarah brings comprehensive expertise to her role as Customer Success Manager in our Sage Intacct & Advisory practice group. Her credentials include multiple Sage certifications: Implementation Consultant, Construction Certified Implementation Consultant, Construction Industry Specialist and Construction Sales Professional. These certifications demonstrate her deep expertise in both general ERP implementation and industry-specific applications.
Sarah’s professional background spans diverse industries, including aviation, technology, construction, publishing, and logistics. She also contributes significantly to the non-profit sector, working with organizations focused on social services, publishing, and the arts. This varied experience enables her to understand and address the unique financial management needs across different organizational structures and industries.
Sarah leverages her extensive background in finance and HR to provide strategic solutions for clients transitioning to Sage Intacct’s cloud-based financial management platform. Her comprehensive understanding of both operational and technical aspects makes her particularly effective in guiding organizations through complex system implementations. Sarah joined Gray, Gray & Gray in 2024. She is a graduate of Hamline University.
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